District 203, Naperville North offer support networks for students during school closure

Photo by Megan Cablk

Megan Cablk, Managing Editor

On March 15, Naperville North Principal Stephanie Posey and District 203 officials released a wave of measures to address possible student and family issues related to e-learning amid the period of school closure. However, due to concerns over the spread of COVID-19, all District 203 buildings closed last Thursday. Due to this, services such as information technology assistance and printing are no longer available. 

Meal assistance

 

Internet access

    • Students and families who do not have Internet access at home can contact their school for alternate assignments or paper copies of online assignments.
    • Families can sign up for free Internet access through Comcast here or by calling 1-855-846-8376 for English or 1-855-765-6995 for Spanish.

 

Online tutoring

    • Naperville North’s peer tutors are offering online tutoring sessions every weekday from 3 p.m. to 5 p.m. starting on March 17 and continuing through March 27, the start of spring break. 
    • Sign up instructions are available for online peer tutoring sessions here.
  • Information technology assistance
    • Support hours are 8:30 p.m. to 3:30 p.m.
    • Online assistance is available through resources on the district’s website, including an FAQ section and a Google Form for specific assistance from district IT staff. 
    • District staff will only be able to address issues concerning district technology (Chromebooks) and applications (Canvas, Infinite Campus, etc.) and will not be able to assist in issues with personal devices or issues with an Internet service provider.
    • If Internet access is unavailable, IT staff can be contacted at 630-328-5836 during support hours.

This story will be updated as more programs are released.